I’m a product builder with roots in growth, design, and research.
I know when to dig deeper and when to just build. Currently building customer service AI agents at Ada, where I led our first growth team and designed LLM features and integrations. Before that, I led design and growth at social enterprises.
Selected work
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13%new customer revenue drivenBuilding Ada’s first self-serve trial
I led product and design for Ada’s first self-serve trial. Trial-originated opportunities accounted for 13% of FY24 new-customer revenue.
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This tool builder is now used in67% of AI agents
Designing Ada’s AI tool builder
I designed Ada’s tool builder so teams could connect their AI agents to business systems and test API calls in one place.
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Building a clover journal with AI
My family collects four-leaf clovers. During maternity leave, I built an iOS journal for our finds with Claude and Codex.
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All launchesnow use this simulations APIRemoving barriers to enterprise AI adoption
I led product for regional knowledge and defined how teams would test agent responses before launch.
Speaking & writing
Probably Right: Designing in the Age of AI Agents
Design at the Strategy Table
Pitch like a PM
Building AI Agents: Lessons Learned at Ada
How to jump from designer to PM
UX 101
Grantmaking service blueprints